Most Americans don't trust AI – or the people in charge of it (2025)

Editor's take

A recent Pew Research Center survey indicates that a majority of Americans express skepticism regarding artificial intelligence and its developers, with trust levels lower for those in charge of AI compared to the technology itself. This sentiment is significant as it directly impacts public adoption and regulatory approaches to AI development, potentially slowing innovation or forcing companies like OpenAI and Google to prioritize transparency and ethical considerations over rapid deployment.

The findings highlight a growing disconnect between the accelerating pace of AI advancement and public comprehension and comfort. This distrust could translate into increased demand for stringent government oversight, mirroring debates around social media regulation, and may influence consumer choices between AI-powered products and traditional alternatives.

Moving forward, it will be crucial to observe how companies respond to this public sentiment. Whether they proactively address concerns through clearer communication, verifiable safety measures, or more inclusive development processes, or if regulatory bodies are compelled to intervene, will shape the future trajectory of AI integration into American society. The true impact lies in whether this distrust becomes a persistent barrier or a catalyst for more responsible AI stewardship.